MotoGravity Posted September 21, 2024 Share Posted September 21, 2024 I have owned my UK CX-30 since October 22 and have not received any communication from Mazda about Sat Nav upgrades. My wife has gotten many emails from Mazda about upgrades for her Mazda 2, but I have not received any correspondence. Has anybody received normal notifications from Mazda about Sat Nav upgrades for their CX-30? Thank you. Quote Link to comment Share on other sites More sharing options...
rab60bit88 Posted September 21, 2024 Share Posted September 21, 2024 I do, but, they consistently lag many weeks behind the updates on the Naviextras website. Quote Link to comment Share on other sites More sharing options...
honeycut_mazda5 Posted September 21, 2024 Share Posted September 21, 2024 I am registered with Mazda Toolbox, although I do not get any update alerts. However, when opening the toolbox, an update was pending installation. Do you have any suggestions for activating the notifications? Quote Link to comment Share on other sites More sharing options...
rab60bit88 Posted September 21, 2024 Share Posted September 21, 2024 I believe I registered for Nav updates alerts via the Naviextras website. I cannot recall the precise method I used, but it was certainly unrelated to the Toolbox. Enquire with your dealer, as they may elucidate the process for registering for these alerts. Quote Link to comment Share on other sites More sharing options...
MotoGravity Posted September 21, 2024 Author Share Posted September 21, 2024 I own a Toolbox record from when my wife's Mazda 2 had normal upgrades, which are now over three years old, incurring a fee for her updates. I will log in and verify later. The supplying dealer said that the most recent update for the UK (and maybe Europe) was issued in December 2023 and assured that he would provide updates should I encounter any issues. He also said that the CX-30 upgrades are complimentary for five years; I thought it was just three years. Quote Link to comment Share on other sites More sharing options...
honeycut_mazda5 Posted September 21, 2024 Share Posted September 21, 2024 Certainly, five years; it is documented on my bill of sale. Quote Link to comment Share on other sites More sharing options...
honeycut_mazda5 Posted September 21, 2024 Share Posted September 21, 2024 Thank you. I will examine Naviextras and will also consult with the dealers for an upcoming servicing. Quote Link to comment Share on other sites More sharing options...
MotoGravity Posted September 21, 2024 Author Share Posted September 21, 2024 I successfully updated mine using Toolbox late last week. No problems; it was pretty simple when I got a fresh version of Toolbox. Quote Link to comment Share on other sites More sharing options...
EtherealWanderer Posted September 21, 2024 Share Posted September 21, 2024 I had difficulties with the toolbox update, rendering the SD card inoperative; fortunately, the vehicle was still under warranty for one month, and they replaced the card. They informed me that it sometimes occurs and advised me to get an update prior to service. Quote Link to comment Share on other sites More sharing options...
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