How often do you receive payment reminders from Mazda?

[Doncaster34]

Mazda sends me four or five reminders to pay every month. I have an excellent credit history and have never been late. A few of emails and two or three texts serve as reminders for me. I paid on the first, but I was late because it was a holiday weekend and because the app asked me to pay twice. I received one or two notifications about the late payment. Their seatbelt reminders and Mazda payment reminders must have been done by the same person.

[SD1too]

Based on the subject lines of the following Mazda emails, I seem to receive a number of reminders by email for various reasons:

approaching due date for payment
the scheduled one-time payment for you

a friendly reminder: the payment that is due is
Your funds have been deposited.


It does remind you to fasten your seatbelt, haha (albeit I would prefer it if it was sent via email so I can mark it as spam).

These days, I prefer to stay with email for any kind of notifications or updates rather than text. Getting a message shoved in your face (if it were truly time-sensitive or vital) is wonderful and all, but it's too repetitive. Companies should only send a text message reminding customers that they have till the final possible day to make a payment in order to avoid late fees.

You'll get a dozen reminders from doctors' offices, even if you've already confirmed; UPS wants to text you every time your shipment moves three feet across the nation, etc. A red message indicating a payment was needed appeared in my app, presumably from AMEX. It was merely a standard reminder, according to the representative I spoke with; I am never late, have great credit, and was not late with it. They treat us like we're perpetually overdrawn, past due, or late because of these constant, obnoxious reminders. An endless procession. Regulators are probably to blame for some of it. /rant

[rab60bit88]

I don't think I've ever gotten a notice to pay.

Your message will be confirmed when it is scheduled and again when it is posted.


Of course you can change the parameters for your email reminders.

[colinallcars]

Even if the payment goes through much before the due date, we still get a late payment reminder every month. Even now, I have stopped opening them. Sending them mail is costing Mazda a pretty penny. Countless customers call, worried that their payment didn't go through, according to the CSR. The grace time seems to be overlooked by the system.