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torque2me

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Everything posted by torque2me

  1. The electrical systems in modern automobiles are comparable to those in modern smartphones and laptops, complete with LCD/OLED screen problems, etc.
  2. It's probably repairable, but we can't know for sure since it's covered up. In any case, you should take off the joint seal to let the seam air out. The seal is failing because water is seeping beneath it and damaging the seam.
  3. The shop will need to examine the seam after you remove the seam filler material. It's possible that the filler is masking an underlying issue.
  4. Today's escalation follows yesterday's. They've agreed to pay nothing for the checkup and refill.
  5. Yes, we gave them the component numbers and asked that the broken one be replaced. Instead, they filled up the gas tank. The two components work together closely. It's impossible for STAR to overlook it. When I relayed the situation to another dealership's service staff, they were more than happy to double-check the STAR results. I've had time to collect my thoughts. Simply said, it's quite annoying. That's ignoring a customer's request, skimping on STAR training, and working without permission. This old garage is history now. In the past, I've received a phone call asking for my approval before any work was started. You can't just recharge someone's AC, assure them there are no problems, and then hand them a bill. In particular, please get in touch with me before beginning any work. It's not permitted, period. This is a guarantee made on their website to customers. Sure, it won't leave you destitute. £200. The most costly fill-up in the world. The system wasn't totally dead or depleted. Their aim was off. I finally gave up yesterday after many phone calls explaining the confusion and conflicting details. They disregarded obvious evidence of something being true. As a gesture of goodwill, they offered to run another diagnostic on the problem at no cost. To what end? The issue has been laid out for you. Even with the heat on, you failed to double-check the air conditioner. After much back-and-forth, I finally resolved to either handle the situation on my own or go elsewhere for a dealer. In any case, I have had enough of this particular support center. We used to have a hot customer service department. Always. Since the top talent departed, things have degenerated.
  6. My W205 C220d's air conditioner has ceased functioning. When the air conditioner was on, it made a ticking sound. The left-side (behind the glove box) air conditioning actuator mixer motor flashed a warning light when I connected to the vehicle. Increasing the thermostat setting had no effect, and air from each vent had a different temperature. Both maximum heat and maximum cold were available from the left vents. I also hooked up the AC and discovered the gas was running low. I made the reservation at Mercedes. After discussing my results, I saw whether the motor for the blender/actuator was available. It was. Great. I requested that they have the component on hand and use the error message as a guide. In the present. No one has called me to give me an update. No unauthorized work is to be done, as I have often indicated. For over a decade, I have relied on this service center with no issues.
  7. Hi there. The wife's GLA 1.6 200 SE has some minor front passenger-side damage when she almost missed a bollard earlier today. However, the biggest problem is that the edge of the door is no longer flat with the connecting component (the wing?). Since the door generally slips beneath the metal of the wing, I can't open the passenger door. How bad is it, exactly? I'm taking it to the dealer soon, but how much of a hit should I expect (in terms of money)? Thanks!
  8. Thank you, BigAl. Good observation regarding the diameters; I'll try to measure them later this week. Both wheels have five bolt holes, so I'll check whether they line up. My understanding was that wheels and their attachments were pretty standardised and that wheels were simply purchased from vendors by automobile makers, but that was just an assumption on my behalf.
  9. How are you all? I'm new to both Mazda and not having an extra tyre, just like the OP. I just got a CX-5, but it doesn't have an extra tyre. The car it's replacing will be taken to the junkyard, and that one has a 16" spacesaver spare in the trunk that looks brand new. I'm thinking about keeping the 16" space saver from my old car and putting it in the back of the CX-5 as a spare. The CX-5 has 19" wheels and is the SportNav version. Since CX-5s with 19-inch wheels can get a 17-inch space saver, would a 16-inch space saver get you home in an emergency, or is that going too far? Best wishes
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