norbury.brook Posted November 22, 2023 Share Posted November 22, 2023 Greetings, esteemed individuals. I am the 2021 CX-30 Turbo, and I kindly want your assistance in resolving a technical issue. The rear hatch emits a pronounced auditory disturbance upon activation, particularly when it is operated after a prolonged period of inactivity, such as overnight. In most instances, it will only produce the typical first auditory emission. I brought my vehicle to the Boniface Mazda dealer in Melbourne, Florida, where they conveyed a sense of benevolence by acknowledging that the issue was within the scope of the warranty. The atypical auditory experience suggests that the item in question will likely fall under the coverage of its warranty. It was first believed that the issue had been resolved with the application of lubrication and adjustment measures. However, subsequent to our visit, the problem has resurfaced. I own a video recorded on an iPhone device; nevertheless, it seems that this particular website restricts the uploading of this video. Quote Link to comment Share on other sites More sharing options...
bentleygt77 Posted November 22, 2023 Share Posted November 22, 2023 I recommend seeking an other Mazda dealership. Reintroduce the subject matter and observe their response. Quote Link to comment Share on other sites More sharing options...
ENVIOclev Posted November 22, 2023 Share Posted November 22, 2023 One potential course of action is the removal of the rear hatch trim to inspect the latch for any signs of loose bolts or a damaged or broken latch bracket, provided that the individual feels at ease doing this task. Quote Link to comment Share on other sites More sharing options...
honeycut_mazda5 Posted November 22, 2023 Share Posted November 22, 2023 Herein lies the provided information. Quote Link to comment Share on other sites More sharing options...
CyberMage Posted November 22, 2023 Share Posted November 22, 2023 I am now experiencing issues with my vehicle and have scheduled an appointment with a Mazda dealership to get the locks replaced. Quote Link to comment Share on other sites More sharing options...
EnchantedScribe Posted November 22, 2023 Share Posted November 22, 2023 Regarding the previously mentioned issue of a loud hatch popping noise, it is worth noting that the dealer in Melbourne, FL, USA, was able to confirm its existence upon further investigation. Subsequently, they took appropriate action by ordering a replacement and successfully installing it, resulting in the restoration of normal functionality. This resolution brings a sense of relief. I really like the turbocharged all-wheel drive (AWD) system. Quote Link to comment Share on other sites More sharing options...
Starcar2022 Posted November 22, 2023 Share Posted November 22, 2023 Have you successfully identified the underlying problem? I am encountering a same issue with my 2021 CX-30 vehicle. Quote Link to comment Share on other sites More sharing options...
EnchantedScribe Posted November 22, 2023 Share Posted November 22, 2023 Indeed, the item was replaced within the guarantee period. In a previous instance, the complete entertainment system was replaced under warranty, as can be shown in my postings in other forums. Subsequently, I consistently received regular messages indicating low levels of oil. The aforementioned factors persuaded me to engage in the sale of the item. I made an attempt to develop a positive disposition towards the product, but had anxiety around potential outcomes beyond the warranty period. I returned to the Lexus dealership due to my inability to tolerate the current situation. Reliability has paramount importance to me, as it may be likened to the steadfastness of a light bulb inside a refrigerator. Just as the light illuminates when opening the door and remains lighted until the door is closed, I prioritise dependability above other factors, despite its potential lack of excitement. Quote Link to comment Share on other sites More sharing options...
honeycut_mazda5 Posted November 22, 2023 Share Posted November 22, 2023 The 2022 Premium trim model, which was one of the last versions to have the motorised lift gate function before its removal due to the chip shortage, is now experiencing an issue. Upon activating the lift gate, a conspicuous auditory disturbance characterised by a pronounced popping or cracking sound was observed. Upon first reflection, it seemed to resemble the sound of a stone forcefully colliding with the glass of the lift gate, a scenario that seemed improbable given my location in an exposed grass parking lot. On the first day, the occurrence of noise was not seen while promptly closing and reopening the lift gate. However, a noticeable noise was present when the lift gate was reopened after a little delay of several minutes. Upon conducting a brief search, I have come across the Technical Service Bulletin (TSB) with the reference number Mazda TSB 09-009-23. This TSB pertains specifically to the 2020 CX-30 model and can be accessed on the website CarComplaints.com. I have scheduled an appointment with the dealership in my vicinity and want to bring my vehicle in for servicing over the next week. Subsequently, after a span of one day, the auditory disturbance ceased; nevertheless, it has since resurfaced, sometimes manifesting as a pair of successive cracking sounds upon first opening. I will provide an update about the outcomes of my service visit. Quote Link to comment Share on other sites More sharing options...
DMGRS Posted November 22, 2023 Share Posted November 22, 2023 The 2022 Turbo Premium Plus vehicle has an audible popping noise upon the activation of the hatch release mechanism. I have scheduled a meeting with my automotive dealership for tomorrow am. The auditory phenomenon occurs consistently with each instance of opening, hence necessitating immediate auditory perception by the individuals involved. The user expresses gratitude for the assistance provided. Quote Link to comment Share on other sites More sharing options...
honeycut_mazda5 Posted November 22, 2023 Share Posted November 22, 2023 I inadvertently neglected to provide a further update; nonetheless, the dealer promptly procured the latch component, so successfully resolving the issue in accordance with expectations. Quote Link to comment Share on other sites More sharing options...
vitessear3 Posted November 22, 2023 Share Posted November 22, 2023 My work may also have a similar problem... Quote Link to comment Share on other sites More sharing options...
DMGRS Posted November 22, 2023 Share Posted November 22, 2023 The user's text bears resemblance to my own. At first, the recurrence of the hatch malfunction was sporadic, but it rapidly escalated to a near-consistent frequency at each instance of hatch opening. Quote Link to comment Share on other sites More sharing options...
colinallcars Posted November 22, 2023 Share Posted November 22, 2023 The auditory characteristics of my own item are similar to the aforementioned description, with the exception that it emits a distinct popping sound immediately upon disengaging the latch mechanism. The vehicle was delivered on Friday and its receipt was acknowledged. The component has been ordered and is expected to arrive tomorrow, thereby raising hopes for its prompt repair within the next days. Quote Link to comment Share on other sites More sharing options...
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