nickoyster4 Posted April 12 Share Posted April 12 In Spring 2023, I purchased a 2022 A class vehicle and was offered a care package at a set monthly cost of £34. I was informed that this price was decreased because the car was still considered new. When comparing the cost of 12 months of servicing at £34 per month with the pricing of services at other garages, there is little disparity. Based on my previous encounters, I have seen that Mercedes shops possess a lesser degree of expertise and interest in the vehicle compared to independent Mercedes specialists. Consequently, I am contemplating the cancellation of my care plan, especially after my recent first service. For example, I received information from an engineer at Mercedes Birmingham that Wayne at WDM informed me. Mercedes has superior knowledge of the brand Mercedes compared to any employee of the company, and seems to understand that the primary objective of the dealerships is to sell automobiles. Does anybody else believe it is preferable to choose an independent Mercedes specialist? Quote Link to comment Share on other sites More sharing options...
BENZE220AMG Posted April 12 Share Posted April 12 What is your location in the United Kingdom? Quote Link to comment Share on other sites More sharing options...
motorman3 Posted April 12 Share Posted April 12 What is the duration of the Servicecare plan? Will there be two more years of services? It is important to note that cancelling it is not a straightforward process of instructing them to cancel and the payments immediately ceasing. The amount charged to the programme will be reduced by any services that have already been provided. If the deducted amount exceeds what you have already paid, you will be responsible for paying the remaining balance. Additionally, there is a cancellation fee imposed on the account, which formerly amounted to £40 but may potentially be higher. You are also responsible for settling this price. To get the cancellation charge, it is necessary to contact them by phone. There are reputable independent auto service providers that will surely provide excellent care for your vehicle. However, the difference in expenses compared to the Servicecare plan during the first years is expected to be quite little. If you choose to have your vehicle serviced outside of the Main Dealer network, you will no longer be eligible for Mobilo protection. Therefore, it is important to take this into consideration. In the end, it is solely your responsibility to calculate the costs depending on the pricing set by your local independent business. Quote Link to comment Share on other sites More sharing options...
Rudy7831 Posted April 12 Share Posted April 12 Can an independent expert really possess greater knowledge on an automobile as modern as that? I would have expected that it would need a significant amount of time for them to handle enough automobiles and accumulate a sufficient amount of information. Staff employed by authorised dealers are more likely to have undergone training programmes specifically designed for these models. Quote Link to comment Share on other sites More sharing options...
Ken_Lion Posted April 12 Share Posted April 12 Regrettably, it is my belief that you can discover a Mercedes Specialist that has superior expertise compared to a main dealer and is inclined to consider preventive actions and maintenance.In addition, they will provide straight explanations of concerns instead than relying on a customer support representative.Additionally, there will be a 35% reduction in price.My primary car dealer consistently uses varying SAE grades of oil after each service, and they completely overlooked the need to replace the differential oil. Their greeting area is equipped with luxurious amenities such as coffee, cookies, lavatory facilities and vehicle washing services.I like to have the correct oil, however. Quote Link to comment Share on other sites More sharing options...
SD1too Posted April 12 Share Posted April 12 If the vehicle is an automatic gearbox, then most likely it is. Quote Link to comment Share on other sites More sharing options...
xsports Posted April 12 Share Posted April 12 A automobile manufactured in 2022 will come with a warranty provided by the manufacturer. Since the relaxation of the requirements in previous years, it is now possible to have service performed at other locations. However, it is more convenient to have the task completed at the dealership. Additionally, they will cover the expenses for any necessary warranty repairs, recalls, software upgrades, and other related matters. As previously said, you also get Mobilo breakdown protection, which has significant worth. The monthly cost of £34 may seem reasonable, but, it is necessary to carefully evaluate how this compares to the pay-as-you-go (PAYG) charges for services that are not included in the plan. Quote Link to comment Share on other sites More sharing options...
trikey Posted April 12 Share Posted April 12 While this statement is true in some situations, it may not hold true in others. The competence, attention, and expense of independent experts that specialise in certain automobile brands may also vary, and in some regions, their availability is limited. I recommend selecting based on reputation, personal experience, and quotations that include a detailed breakdown of age and mileage-related components for comparable repairs. Quote Link to comment Share on other sites More sharing options...
colinallcars Posted April 12 Share Posted April 12 Quote Link to comment Share on other sites More sharing options...
colinallcars Posted April 12 Share Posted April 12 This is where your hard-earned money is spent at the dealership. Quote Link to comment Share on other sites More sharing options...
trikey Posted April 12 Share Posted April 12 Is the money I spend at the Chinese-owned Mercedes-Benz franchised primary dealer in the UK being used to finance a perpetually shuttered café at an airport in Rome? Wow. Quote Link to comment Share on other sites More sharing options...
trikey Posted April 12 Share Posted April 12 And they just distribute all the food, considering that it is sourced from your service expenses! 😉 Quote Link to comment Share on other sites More sharing options...
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